Yearly Archives: 2010

Bugzilla will no longer support Windows 2000

The Bugzilla team will soon be releasing new versions of 3.2, 3.4, 3.6 and 4.0RC. These releases will not be installable on Windows 2000. (more info)

devZing can take this headache off your hands. Send us a copy of your database backup and we’ll get it up and running in a hosted bugzilla instance in no time.

Updated MantisBT Managment Page Now Available

devZing is happy to release an updated MantisBT management page. From this new management page you can specify a whole host of new settings that were previously unavailable. To access these settings login to your devZing account and click Manage Global Settings. If you don’t already have a devZing MantisBT account you can start a free trial at

Below you can find a list of all the settings now available:


Allow Signup: allow users to signup for their own accounts

Lost Password Feature: Setting to disable the ‘lost your password’ feature


Administrator Email: Administrator Email address

Webmaster Email: Webmaster email

From Email: the sender email, part of ‘From: ‘ header in emails

From Name: the sender name, part of ‘From: ‘ header in emails

Return Path Email: the return address for bounced mail

Display Settings

Window Title: browser window title

Admin Checks: Check for admin directory, database upgrades, etc.

Enable Project Documentation: Specifies whether to enable support for project documents or not

Show Footer Menu: Display another instance of the menu at the bottom. The top menu will still remain.

Show Project Menu Bar: show extra menu bar with all available projects

Show Assigned Names: show assigned to names. This is in the view all pages.

Show Priority Text: If ON shows priority as text. If OFF shows priority as icon.

Show Bug Project Links: show projects when in All Projects mode

Status Percentage Legend: Show a legend with percentage of bug status. x% of all bugs are new, y% of all bugs are assigned and so on. If set to ON it will printed below the status color legend.

Show Realname: show users with their real name or not

Sort by Last Name: sorting for names in dropdown lists. If turned on, ‘Jane Doe’ will be sorted with the ‘D’s

Show Avatar: Show user avatar. the current implementation is based on users will need to register there the same address used in this MantisBT installation to have their avatar shown.

Show Changelog Dates: Show release dates on changelog

Show Roadmap Dates: Show release dates on roadmap

Field Visibility

Enable Eta: Enable or disable usage of the ETA field.

Enable Projection: Enable or disable usage of the Projection field.

Enable Product Build: Enable or disable usage of the Product Build field.


Allow No Category: Allow a bug to have no category

Limit Reporters: Set to ON if you wish to limit reporters to only viewing bugs that they report.

Allow Close Immediately: Allow developers and above to close bugs immediately when resolving bugs

Allow Reporter Close: Allow reporters to close the bugs they reported, after they’re marked resolved.

Allow Reporter Reopen: Allow reporters to reopen the bugs they reported, after they’re marked resolved.

Allow Reporter Upload: Allow reporters to upload attachments to bugs they reported.

Allow Account Delete: Allow users to delete their own accounts


Rss Enabled: This flag enables or disables RSS syndication. In the case where RSS syndication is not used, it is recommended to set it to OFF.


Twitter Username: The twitter account user name. The integration with twitter allows for a MantisBT installation to post updates to a twitter account. This feature will be disabled if username is empty.

Twitter Password: The twitter account password.


Show Extended Project Browser: Shows only top projects in the project dropdown and adds an extra dropdown for subprojects.

Subprojects Inherit Categories: Sub-projects should inherit categories from parent projects.

Subprojects Inherit Versions: Sub-projects should inherit versions from parent projects.

Time Tracking

Time Tracking Enabled: Turn on Time Tracking accounting

Time Tracking with Billing: A billing sums

Time Tracking Stopwatch: Stop watch to build time tracking field

Time Tracking Without Note: allow time tracking to be recorded without a bugnote

Free Subversion Book

For a limited time receive a copy of Mike Mason’s new ebook Pragmatic Guide to Subversion with your paid Bugzilla Hosting, MantisBT Hosting or Subversion Hosting subscription!

The Pragmatic Guide to Subversion presents 48 essential tasks for your Subversion success. Stripping away the exhaustive details of reference books, this guide gives you a shortcut to the Subversion master’s recommended set of best practices. With this book, you can get to the good parts quickly, and be more productive and effective.

Subversion sets the standard in version control systems. Championed by open-source developers, Subversion is behind some of today’s biggest and most important software, including Apache, FreeBSD, Ruby, and MediaWiki. But more than just a tool for open-source collaboration, Subversion has made a significant impact in the corporate IT world. Most developers will now encounter Subversion source control during their career.

As a developer, you probably have knowledge of more than one source control tool and are expected to fluidly switch between tools depending on where you are working. This book was written to bridge the gap between knowing something about version control in general and knowing about Subversion specifically.

In Pragmatic Guide to Subversion, author Mike Mason drives developers to the features and practices that have made Subversion so successful. Each of the 48 tasks selected for the book is presented as a quick two-pager, with a succinct description on the left side and a quick reference on the right. The book is designed for experienced developers who know how to learn and want to get straight to the tricks and traps they’d otherwise learn by trial and error.

Subversion started life as a command-line tool but graphical clients are now extremely popular and can offer a lot of extra power. For every task in Pragmatic Guide to Subversion, you get to see how to carry out the task via the regular command-line client as well as the TortoiseSVN graphical client for Windows, and the Cornerstone graphical client for Mac.

Whether or not you’ve used other version control tools, you’ll learn Subversion’s popular way of working-how to access your source code, make changes, and share them with your team. Each of the development tasks selected for the book gives simple steps toward completion, paired with a clear explanation.

You won’t find a more practical approach to learning Subversion than Pragmatic Guide to Subversion.

New MantisBT Management Page

While MantisBT is a great bug tracker, there are a number of settings that aren’t available in the standard user interface. Typically you need access to the config_inc.php file on the server. Rather than make you learn PHP there is a new management page available from your settings page:

Click the “Manage Global Settings” link and you’ll see the new options you can control.
Allow Signup controls the ability of end users to request a MantisBT account on your system. This is turned off by default.
The various email settings apply in different places around the system.
You may want to change the “From” and “Return Path” settings to your email so you are notified when messages bounce and your users can get a hold of you easier.
Thanks and let me know of any other settings you’d like to see here.

Subversion Hosting Now Available is proud to announce the release of our Subversion Hosting plan. Like all our other plans it features 1 Gb disk space, unlimited repositories, unlimited users in each repository, a simple interface for creating repositories and managing users, and daily off-site backups.

The Subversion only price is a low $2.50/month. However, you can bundle Subversion with Bugzilla Hosting or MantisBT Hosting for only $10/month.

Our 14 day free trial will let you get a feel for our service and let you get everything setup at no cost – no credit card required! Go ahead, give it a try.

Bugzilla updated to 3.6.2

All Hosted Bugzilla instances have been updated to 3.6.2. You can read about all the changes here (3.6) and here (3.6.2) or just the differences below.

  • General Usability Improvements
  • New Extensions System (contact us if you want to install a specific extension)
  • Improved Quicksearch
  • Simple “Browse” Interface
  • JSON-RPC Interface
Software Development – Simplified

Localized Versions of Bugzilla Now Available

devZing is pleased to announce that a variety of localizations are now available with our hosted service. We currently provide:

  • Bulgarian (Български език)
  • Czech (Čeština)
  • German (Deutsch)
  • Spanish (Español)
  • French (Français)
  • Japanese (日本語)
  • Russian (Русский)
  • Simplified Chinese (中文)
  • Traditional Chinese (繁體中文)

Please contact if you want to add one of these localizations to your hosted Bugzilla service.

Filtering Bugzilla Bugmail in Gmail

Found this little gem and it got me thinking about how to make this happen in Gmail.

Turns out, you can’t filter by arbitrary email header, so the best you can do is use the ones that are supported.

How To Delete Bugs in Bugzilla

A regular questions that comes up regarding Bugzilla is: “How do I delete bugs in Bugzilla?”

The standard answer is that you don’t and you shouldn’t. They usually give good reasons like maintaining history etc. However, there are certainly times (although infrequent) when it is appropriate to delete a bug.

There are some administrative settings you will most like have to change before you can delete a bug. (note: I am referring to Bugzilla 3.4.6) Log in with an account belonging to the admin group and navigate to the Administration page. Then go to the Parameters page. Finally choose the Administrative Policies link. (Administration -> Parameters -> Administrative Policies)

Now you will see the allowbugdeletion parameter which is most likely set to off unless you’ve been fiddling with it while trying to delete a bug. Change the parameter to on and click Save Changes. There is a key hint in the description of this parameter.

The pages to edit products and components can delete all associated bugs when you delete a product (or component). Since that is a pretty scary idea, you have to turn on this option before any such deletions will ever happen.

Note the bolded phrase.  You can’t directly delete bugs, you must assign a bug to a component or product and delete it. This bears repeating – you cannot delete a bug directly.

The easiest way is to create a component in the product with the bugs you want to delete. Call it “Trash” or something equally descriptive. Now find the bugs you want to delete and change their component to “Trash”.

Once you have added all the soon to be deleted bugs to your trash component go back to the component list in the administration page (Administration -> Products -> <your product> -> Edit Components). You should see an “Action” column on the far right of the table with all your components with a Delete link. Find your trash component and click the associated “Delete” link.

You will be presented with a confirmation page with a big red warning telling you how many bugs will be deleted. You can view the bug list to verify or just click the “Yes delete” button.

Your bugs are now deleted.

You will most like want to turn the allowbugdeletion parameter off again to prevent accidents.