Bugzilla Problem: Bugzilla Always Prompting to Login

Having a probem where you can’t log in to your Bugzilla because it keeps asking you to log in? Your user name and password are correct because it dosen’t tell you that they are wrong, it just won’t let you in.

The most likely reason is that your ssl_redirect parameter is On, but your sslbase parameter is blank.

To test this try typing in the https version of your url e.g. https://app.devzing.com/demo/bugzilla/ and try logging on. If you are sucessful you will be able to navigate to the Administration page where you can either:

  • set the ssl_redirect parameter to Off, or
  • correctly fill out your sslbase parameter

Either will work, it just depends on whether you want a secure connection to your Bugzilla server.

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