Yes, contact support to make this happen. Note we do not give refunds for partial periods when downgrading.
You can cancel your account/subscription at any time by contacting support and we will assist you.
After you sign in you can update your information from the my account page.
Phone support is available for an additional cost. Take a look at the Pricing page for more information, or check your account control panel for the number if you have purchased phone support or wish to upgrade. Single incident support is also available.
We accept all Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards.
Yes, we have some limited ability to add custom html to the Bugzilla front page.
We are happy to load a backup of your existing Bugzilla database. We can upgrade from almost any Bugzilla version. Contact us if have any specific questions. If you want to move your bugs from a non-Bugzilla tracking system contact us to see if we have already created a importer for your current system. For custom importers we charge $125/hour. Contact us for more information.
Yes, see this post on File a Bug by Email for more details.
Yes. You have complete administrative access to your instance and can set it up as private or public.
Testopia is fully supported, please purchase a Testopia plan.
Please contact support about this. We have some extensions pre-installed, but not activated. In other cases we may recommend a different solution or suggest you move to our VPS service.
Absolutely! We backup your data nightly. Additionally you can download a backup whenever you want from the my account page. How to create and download a subversion backup.
By default German (Deutsch), Spanish, French (Français), Polish and Russian (Русский) are supported. Contact us and we will install whichever additional localization(s) you need.
By default all Bugzilla instances are private, if yours is not for some reason here is how to change it. Log in as an administrative user. Click the Admistration link at the top of the page. Click the Parameters link. Click the User Authentication link on the left menu. Scroll down until you find the requirelogin option. Set this option to "On". Then be sure to scroll to the bottom of the page and click the Save Changes button.
Yes, you will need to export your database and send it to us. See: this Bugzilla FAQ for more information.
Yes. You have complete administrative access to your instance and can set it up as private or public.
Absolutely! We backup your data nightly. Additionally you can download a backup whenever you want from the my account page
devZing, LLC is based in Portland, OR. Our data centers near near Chicago, IL USA and Manchester, England UK.
Yes, see this article on how to delete your repository for step by step instructions.
Absolutely! We backup your data nightly. Additionally you can download a backup whenever you want from the my account page. How to create and download a subversion backup.
You can have as many repositories as you want.
You can have as many users as you want.
We have several Subversion hooks that you can make use of. You can read all about our subversion hook scripts. More hooks are being developed all the time, let us know if you are looking for something specific.